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Management in the 21st Century
By K. Narindar Jetli

First Published : 2002
ISBN : 8177080164
Pages : 270
Binding : Hardbound
Size : 5 x 9
Price : US$ 45
ABOUT THE BOOK

     Business environment has become highly competitive in the wake of liberalisation and privatisation wave sweeping across the world. After the establishment of WTO and enforcement of its regulations, the world has moved fast towards free trade. Business firms are gearing up to face intense competition in the 21st century. It is going to be the survival of the fittest. The new scenario offers both opportunities and challenges for present and prospective entrepreneurs in industry and trade. It obviously calls for an integrated knowledge of management techniques like communicative skills, leadership qualities, organisational behaviour, human resourcing and decision-making.

   In the context of 21st century challenges, the present work is intended for business executives, government officials, legislators and teachers and students of business management and public administration.


CONTENTS
     
1. Communication: The Best Virtue
1.1 Public Speaking Brings Confidence
1.2 How to Prepare a Speech?
1.3 Speech Habits Need Careful Studies
1.4 Good Communication Improves Inter-personal Relationships
1.5 Consequences of Poor Relationships
1.6 Managing Confrontations: An Interesting Issue
1.7 Discussions Yes, Arguments No
1.8 Characteristics of Difficult Employees
 
2. Art and Science of Management
2.1 Managing the Boss is Essential
2.2 Motivation Keeps You Going
2.3 Attitudes: Passport to Success
 
3. Role of Managers in the 21st Century
3.1 Housekeeping Builds up Image
3.2 Cost Effectiveness Adds to Profits
3.3 Training is a Must at Every Level
3.4 Decision-making: 21st Century Requirement
3.5 Management of Meetings
3.6 Human Resourcing: A Challenging Assignment
 
4. Time Management: Add a Month in a Year

5. Crisis Management

6. Stress Management

7. Disaster Management

8. Enjoy Your Job: Thrills at Work Stations

9. Finer, Final Fill-ups for Managers

10. Glossary

Bibliography

Index


ABOUT THE AUTHOR
     

      A post-graduate in English Literature and a university topper in journalism, K. Narindar Jetli's first published work was a collection of 50 poems, Buds & Blossoms. He has written articles, plays and stories in Urdu and English in several publications including the Milap, Poona Herald, Poona Daily News, and Mid-Day (Mumbai). In 1963, he joined the Indian Oil Corporation (after a stint with the Indian Railways) and worked in the marketing, sales, operations, public relations and aviation departments.  In 1965, he became the first Indian to translate the American play, Death of a Salesman by Arthur Miller, that ran four full-houses. E. Alkazi, the then Director of National School of Drama designed the sets and composed the music. In 1997, his second book of poems, Witherings, was published.

     Mr. Jetli is currently associated with Jaquar & Co. Ltd. as General Manager (HRD & Administration). The contents of this publication also include a series of lectures delivered by him during training programmes of the company.


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